Terms & Conditions

Effective Date: 17 July 2026

Welcome to the Prime Payment Solutions Limited website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About Us

This website is operated by Prime Payment Solutions Limited ("Prime Payment Solutions", "we", "our", or "us").

We are an independent merchant services brokerage and payment solutions introducer. We work with a range of authorised payment providers and financial institutions to help businesses compare payment processing solutions.

We are not a bank, payment institution, merchant acquirer, or lender, and we do not directly provide payment processing services unless expressly stated.

For enquiries, please contact:

Prime Payment Solutions Limited
Email: contact@primepaymentsolutions.co.uk

2. Our Service

Our service is provided free of charge to businesses seeking quotations for payment processing, card machines, online payments, EPOS integrations, or related business services.

By submitting your details through our website, you authorise us to:

Contact you regarding your enquiry
Assess your business requirements
Introduce you to one or more suitable payment providers or partners
Share relevant information with our trusted partners solely for the purpose of obtaining quotations or providing requested services

Submitting an enquiry does not create any obligation for you to purchase any product or service.

3. Quotes and Availability

Any quotations, pricing, savings estimates or promotional offers displayed on this website are provided for guidance only.

Final pricing, acceptance criteria, contract terms, underwriting decisions and eligibility are determined solely by the payment provider or financial institution.

We cannot guarantee:

Acceptance of any application
Specific pricing
Approval for merchant facilities
Availability of promotional offers

4. Independent Introducer

Prime Payment Solutions Limited acts solely as an independent broker and introducer.

Any agreement you enter into for payment processing or related financial services will be between you and the selected provider.

We are not responsible for:

The performance of third-party providers
Contractual disputes
Service interruptions
Pricing changes made by providers
Underwriting decisions
Payment delays or losses

5. Accuracy of Information

You agree that all information you provide is accurate, complete and truthful.

Providing inaccurate or misleading information may prevent us or our partners from providing quotations or services.

6. Website Content

The information on this website is intended for general business information only.

Whilst we make reasonable efforts to ensure accuracy, we make no warranties or guarantees regarding:

Completeness
Accuracy
Suitability
Availability
Reliability

Website content may be updated without notice.

7. Intellectual Property

All content on this website, including logos, branding, graphics, text, images, design and downloadable materials, is owned by Prime Payment Solutions Limited unless otherwise stated.

No content may be copied, reproduced or distributed without our prior written permission.

8. Acceptable Use

You agree not to:

Misuse this website
Introduce malware or malicious code
Attempt unauthorised access
Interfere with website operation
Use automated software to scrape or copy content

9. Marketing Communications

Where you provide your contact details, you consent to us contacting you regarding your enquiry.

With your consent, or where otherwise permitted by law, we may also send information regarding:

Merchant services
Payment technology
Card machines
EPOS solutions
Related business products and services

You may unsubscribe at any time.

10. SMS Communications

By providing your mobile telephone number, you consent to receive SMS messages from Prime Payment Solutions Limited relating to your enquiry, quotations, account updates, appointment reminders and relevant business communications.

Your consent is not a condition of purchasing any product or service.

Message and data rates may apply. Message frequency varies.

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us at: contact@primepaymentsolutions.co.uk

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

12. Cookies

Our website uses cookies to improve user experience and website performance.

Please refer to our Cookie Policy for further information.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for:

Their content
Privacy practices
Products
Services
Availability

Accessing third-party websites is at your own risk.

14. Limitation of Liability

To the fullest extent permitted by law, Prime Payment Solutions Limited shall not be liable for any:

Indirect loss
Consequential loss
Loss of profits
Business interruption
Loss of goodwill
Loss of revenue
Loss of data

arising from your use of this website or reliance upon information provided.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

15. Indemnity

You agree to indemnify and hold harmless Prime Payment Solutions Limited against any claims, damages, liabilities, costs or expenses arising from your misuse of this website or breach of these Terms.

16. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Updated versions will be published on this website with the revised effective date.

17. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact

Prime Payment Solutions Limited
Email: contact@primepaymentsolutions.co.uk
Website: www.primepaymentsolutions.co.uk